Refund & Cancellation Policy

Online payments are not enabled and no paid orders can currently be placed through BOOSTERRA's website. This page is informational and does not imply that a live refund-processing service is already operating.

Once the platform launches paid orders, cancellation requests will be assessed based on the order's status, whether delivery has begun, the product or service involved, and applicable law. If an order cannot be fulfilled, an appropriate refund or other remedy will be considered.

Where an order is not delivered as agreed, is materially different from its description, or is only partially fulfilled, BOOSTERRA intends to review the available evidence and determine an appropriate remedy. That may include a full or partial refund, re-delivery or another solution accepted by the customer. Mandatory consumer rights will always take priority.

Customers and providers may be asked for order details and relevant evidence when a dispute arises. Claims, including reports of later loss of delivered game assets, are intended to be reviewed individually rather than rejected automatically under a blanket deadline. Decisions will take account of the available evidence, relevant obligations and applicable law.

Final refund timing and payment routes will depend on the payment partner and the applicable order terms when payments become available. Customers will not be required to waive legally protected chargeback or consumer rights.

Questions about a future order or cancellation policy can be emailed to business@boosterra.pro. Please do not include passwords, card numbers or other sensitive credentials.